Privacy Policy

Privacy Policy

As masemas, we attach great importance to protecting the privacy and personal information of our customers. This privacy policy informs you about the information we collect, use, store and share with you.

Information We Collect:

Personal Information: Personal information such as your name, address, e-mail address, telephone number is collected during the order process or when you submit it to us.
Payment Information: Your credit card information or other payment method information is collected and processed for secure payment processing.
Communication History: Your correspondence with customer service is recorded to solve problems and improve our service quality.
Internet Protocol (IP) Addresses: Your IP address, automatically provided by your Internet browser, is recorded when you visit our website.
Use of Information: We may use the information we collect for the following purposes:

Processing and delivering orders.
Providing account management and customer service.
Customization of content and ads for you.
Send you information for communication and marketing purposes.

Sharing of Information: Customer privacy is very important to us. We never share the information we collect with third parties for commercial purposes. However, we may share your information with third parties such as service providers and cargo companies we cooperate with, but we do this only to ensure service delivery.

Security: We take various security measures to protect your personal information. However, we cannot guarantee the complete security of information transmitted over the internet.

Changes: We may update this privacy policy from time to time. We will make announcements on our website to notify you of changes to the policy.

As masemas, we do our best to protect customer privacy. Your trust and satisfaction are important to us. If you have any questions or concerns, please feel free to contact us.

Last Update: [30.01.2024]

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